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Platform & Security
Questions about the Breathy app, data privacy, and security.
Is my personal and health data safe on Breathy?
Yes. Protecting your data is our most important responsibility. We use industry-standard encryption for all your data, both when it's being sent over the internet and when it's stored in our database.
Your personal health information is private and only accessible to you and your verified doctor during a consultation. For full details, please read our Privacy Policy.
What if I have a technical problem?
We're here to help. If you have a problem with the app, a payment fails, or a video call has an issue, please reach out to our support team.
You can find all of our support options on the Contact Us page.
Are the doctors on Breathy real and verified?
Yes. We have two types of profiles:
- Directory Profiles: These are for discovery, like a phone book.
- Claimed & Verified Profiles: These are profiles managed by the doctors themselves. We manually verify the medical registration and credentials of every doctor who claims their profile. You can look for the 'Verified' badge on their profile page to be sure.

